"One click away from a solution" - Gea Simons

Picture this: you advise daily customers about technology, online findability and webshop optimization, but at the same time are dependent on countless different hosting parties. Some respond quickly, others don't respond for 24 hours. Not exactly ideal if you want to help customers immediately, right?

That was exactly my situation before I met Lennart through a mutual acquaintance. We immediately had a click. And honestly? That personal connection was exactly what I was looking for in a hosting partner. No impersonal tickets or endless queues, but a real face behind the company.

What convinced me? The flexibility and solution orientation. Lennart took all the preliminary work off my hands and was immediately open to improvements. "If it could be different or better, just indicate it," he said. With my technical background, I greatly appreciate that attitude.

The biggest improvement since we switched two and a half years ago? The speed at which I can help my clients. The Lennmedia team is literally "one click away from my mouse" and takes a proactive approach to everything. Problems that were previously left unresolved are now solved very quickly. And my clients notice that too!

Perhaps the best part is that the team calls me before they do anything, so I can indicate what I think. The communication is clear, personal and - yes, I admit it - maybe I have a priority position. But that's how every customer feels at Lennmedia, I think.