"As an IT lawyer, you have to be reachable - no fine print" - Lawfox Lawyers
Picture this: you're a growing law firm specializing in IT law. Your primary means of helping clients? A good conversation. And then it's convenient when incoming calls get right to everyone.
That was exactly our pain point. We were growing fast, but our phone system wasn't growing with us. Through my business partner, who already knew Lennart, we ended up at Lennmedia. We immediately had a good click - crucial for a law firm which must be continuously available to clients.
As IT lawyers, we are naturally critical of our technical partners. We were not only looking for a VoIP solution, but also for someone who understood that, for example, landline phones from Chinese brokerage cannot be on our network. And what about the AVG and security requirements? When you work with sensitive client information every day, you can't afford to compromise.
What won us over? The personal contact, the speed of response, and a solution that perfectly matched our way of working. We compared other providers, but the overall picture at Lennmedia was simply better. And no, there was no fine print - as lawyers we would have realized that right away.
Of course, not everything went smoothly right away. The implementation needed a bit of a run-up, but everything was resolved neatly and quickly. That was five years ago now, and since then everything has met our expectations.
The finest? The combination of personal service and smart technology. If something fails, I can immediately app, call or email Lennart. At the same time, I have complete control over reachability and call forwarding via our own app - a godsend for office management.
Our clients notice the difference. They call and have an attorney on the line immediately. No endless menus or waiting times. That approachable contact is essential to our profession. After all, trust is the product we sell, and accessibility is an integral part of that.
As I tell clients, IT law is not just about knowing the law, but also about being findable and reachable when it matters. And that is what Lennmedia - with no fine print.
