What services are included in a managed workspace?

A managed workplace allows companies to outsource their IT management to an external service provider. But what does a managed workplace actually entail and what specific services and features are offered? In this blog post, we dive deeper into the power of a managed workplace and unravel the essential IT services involved. From system administration to data backup, this is what you can expect when you choose a managed workplace.

1. System and network management: maximum performance and stability

System and network management covers the crucial tasks that ensure that a company's IT infrastructure functions optimally. This includes proactively monitoring systems and networks, troubleshooting problems, installing updates and patches, as well as implementing security measures to ensure a stable and secure work environment.

2. Help desk support: fast and reliable technical help

Helpdesk support is an indispensable service that enables users to resolve technical issues quickly and efficiently. Whether it is hardware, software or network problems, a team of expert technicians is ready to provide support through various channels, such as phone, email or live chat. With fast response and resolution times, employees can continue their work without long interruptions.

3. Security measures: Protection against threats and attacks.

In an increasingly complex digital world, security is critical. A managed workplace provides comprehensive security measures, such as antivirus and anti-malware software, firewalls, intrusion detection and prevention systems (IDS/IPS), and advanced authentication methods. Through these layers of protection, your business secures all valuable data and intellectual property from outside threats and attacks.

4. Data backup: Data loss protection and recovery capabilities.

Data backup is an essential part of a managed workplace. Regular backups of corporate data are automatically created and stored in secure remote locations. This provides protection against data loss due to human error, hardware failure, natural disasters or cyber-attacks. In case of an incident, it restores businesses a lot faster and prevents downtime or prolonged interruption of important operations.

5. Software updates and license management: Always up-to-date and compliant

Keeping up with software updates and managing licenses are a time-consuming task. A managed workspace takes over these responsibilities by ensuring that all software applications are up-to-date with the latest patches and updates. In addition, license management is optimized, ensuring your business is compliant. This way, you avoid unnecessary costs due to unauthorized use of software.

Managed workplace: complete IT support for businesses of all sizes

A managed workplace provides a comprehensive range of IT services and features that help businesses efficiently manage their IT infrastructure. From system and network management to help desk support, security measures, data backup and software updates, a managed workplace ensures a stable, secure and high-performing work environment. By choosing a managed workplace, companies can focus on their core business, knowing that their IT infrastructure is in good hands.

Are you considering a managed workspace for your business? Take contact with our team of experts to learn more about our comprehensive IT services and how they can support your business.